Having an attractive loyalty club encourages more customers to be interested in joining. In order to plan interesting loyalty strategies. You need to anticipate consumer needs and offer products with a good quality-price ratio.

In many cases. consumers prefer to pay a few euros more if this means that products and services are of better quality.

From Galanta we offer you a series of loyalty strategies that will make your loyalty club much more attractive and varied.

What do loyalty strategies seek?

Loyalty strategies are designed to strengthen the relationship between cell phone database the brand and its customers. Thus ensuring that these relationships are sustainable. Long-lasting and profitable for both parties.

How to improve customer experience with loyalty strategies?

One thing must be clear: the customer experience does not begin and end at the time of purchase, but rather it is an entire process that takes into account before and after acquiring the product.

You will have to take care of the relationship with the customer when they ask for help with the products and in the post-sale stage . Offering useful service at all times, friendly treatment and two-way communication so that they do not feel neglected. All of this will help the loyalty strategy reach a greater number of customers for the brand.

Imagine that as a customer you are offered a great deal and you are told that if you become loyal, you will get great benefits. You will surely listen and accept. Keep in mind that the way you treat christmas campaigns with gaming is a step towards whether they accept or reject loyalty to your brand.

6 loyalty strategies

Below we explain 6 loyalty strategies that can be of great help in increasing your club of loyal customers.

Birthday vouchers

One more point on your birthday is that the brand you like gives you a gift or a discount so you can spend it on your favorite products.

Raffles for the best customers

A commonly used strategy is that for every purchase, you get a ticket for a draw for, for example, a trip, a mobile phone or a basket of free products.

Personalized and bidirectional attention

Everyone wants people to speak to them in a friendly and polite manner, two things that are often forgotten when working face-to-face with the public. But if both employees and customers book your list are friendly, the personalized attention will be much better.

Prizes and points for referring

Have you heard of companies that give you points when you recommend them? Word of mouth is one of the best promotion techniques . As people trust what their family, friends and acquaintances tell them.