Digital marketing Archives - Page 4 of 9

Sales strategy during COVID-19: 4 practical tips

According to Zendesk’s 2021 Customer Experience Trends Report , companies’ list of priorities has changed with the emergence of the […]

Quality Management Systems are becoming increasingly important in companies. It does not matter the size, the social mission of the

A customer service manual is a guide to help a company’s agents who deal with customer service . To do

Customer service or support is the process of providing assistance to a person who purchases your products or uses your

Acquiring a new customer is up to 7 times more expensive than retaining an existing one . Knowing the techniques

Technical support is a methodical job that requires discipline and a good dose of creativity support course. To do this,

Several studies have focus on the importance of the quality of customer support for company productivity. A Zendesk report reveals

The impact of the COVID-19 pandemic is forcing companies to delve deeper into loyalty strategies in customer relationship management. If

Split payment . In real time, without waiting and without logins. Your user will only have to select the total

You bring in new customers . People who need a product but can’t or don’t want to pay for it

Encourage feback Over the years, comments and opinions are other aspects that have become necessary for the development of an

Nowadays, communication in an eCommerce is one of the most fundamental and essential aspects and to do so, it will