Digital marketing
Digital marketing
How to perform customer service evaluation [6 METHODS]
Customer service evaluation is the process that analyzes all interactions in the customer contact process , with the aim of
Digital marketing
How to provide quality technical support to improve customer experience?
Understanding each of these challenges makes it possible to strengthen these aspects, to align them with the customer’s journey or
Digital marketing
Customer Service Qualities: How to Achieve the Best Experience?
However, customer service is ranked as the second most important attribute (57%) for maintaining loyalty (after price) according to Zendesk’s
Digital marketing
Help Desk: 7 Benefits for Your Business
It is also necessary to keep in mind that the relationship with the consumer does not end when the product
Digital marketing
Handling customer service techniques to improve CX
It is no longer enough for your company to invest in products, technologies and marketing strategies; it is essential that
Digital marketing
Learn about the technical support tools that help a team’s day-to-day operations
Customer service software is a technological solution whose function is to manage interactions with customers through what is known as
Digital marketing
Customer service: 7 pillars to increase satisfaction
The customer service center is a department focus on customer satisfaction at all points of contact with your brand. Customer