xbcgjyj, Author at Malaysia Numbers List

How does the ticketing tool work? [4 STEPS]

Unlike in 2019, if customers are asked today what defines a good technical support experience, 60% respond that it depends […]

According to a study by Accenture , people are reacting to the health crisis caused by COVID-19 in very different

The WhatsApp Business API is an application programming interface that allows the integration of WhatsApp Business with other systems customer

Artificial intelligence is a combination of algorithms that give machines the same capabilities as a human being bas on previously

According to Zendesk’s 2020 Customer Experience Trends Report, when answering the question, “What attributes make you feel loyal to a

Sigmund Freud, the father of psychoanalysis, made great contributions to human behavior, which were later integrated and adapted to marketing.

The pandemic was already disproportionately affecting the lives of African Americans. In New York, for example, preliminary data shows that

According to Zendesk’s 2021 Customer Experience Trends Report , companies’ list of priorities has changed with the emergence of the

Quality Management Systems are becoming increasingly important in companies. It does not matter the size, the social mission of the

A customer service manual is a guide to help a company’s agents who deal with customer service . To do

Customer service or support is the process of providing assistance to a person who purchases your products or uses your

Acquiring a new customer is up to 7 times more expensive than retaining an existing one . Knowing the techniques