No, not more hours. But I find that we have such a great team and they’re all so smart and so just highly technical. And you don’t want to be answering all the easy things all the time and just be doing the same things. So I give my team a lot of flexibility and opportunities to build solutions for clients based on the challenges that they see. a look at this to see how we can scale those solutions to actually affect more clients than just the ones we’re working on. So that sometimes becomes products. Like we have a couple of team members that are working on apps that we plan to publish in our directory. We have different things that we do that lead to documentation. So there’s a lot of different things that can lead to larger frame projects that really kind of encourage us to be customer obsessed and just brag about all the cool things that we’re doing. Geek out a little bit, if you will.
Gabe Larsen: (08:17)
No, I think that is. Sometimes finding passion in the role, that does help. So much of, I think the client experience, the customer obsession starts and ends with the employee. In our words, the Kustomer Krew here, we like the K, the double K, Kustomer Krew. How do you guys feel? I feel like both Gordana and Chad, you guys have done an amazing job building a culture on the employee side that facilitates that obsession. Any quick tidbits that you’d say more on the employee side? I love, Chad, you kind of mentioned the Slack thing. Ways you found to recognize employees? And as you were saying, Gordana. Maybe get passionate about the product. Chad, overseas data let’s start with you. Anything else you’d add on that?
Chad Horenfeldt: (08:58)
Yeah. The little things are super important. We had an how to work on mid-funnel content? amazing opportunity where we got our company together in person last w w be numbers week. And just as a small example, it was someone’s birthday and I knew it was their birthday and they’re away from their loved ones. And I made sure that we talked to the staff there at the resort, we got them some special cupcakes and they had a candle and it was on LinkedIn.
