For companies that need to independently control data flows, Jivo has developed a boxed solution. With its help, a platform for communication with clients can be deployed on their own servers and provide the highest level list to data of information security. We tell you how it works.

What is a boxed solution

There are two models of software hosting:

on a cloud server;
on your own physical server (“in a box” )

The boxed solution requires the use of its own resources to host the software. By choosing this option, the business pays once for the software with a standard set of functions at a fixed price. In the future, payment is requir only for settings and updates.

Who is the boxed solution suitable for ?

This option for placing software guarantees the maximum level of security and safety of corporate data, as well as the ability to constantly access any the merriweather council information located on the server.

This is why boxed solutions are in demand in banks, insurance, telecommunications and other companies where it is necessary to store user information while remaining within the framework of the law on personal data.

With the boxed version, client data remains within the company and the risk of leaks is reduced to a minimum. In addition, the solution allows you to control access to data in accordance with the roles and rights of users.

With this level of security, companies can safely interact with clients via website chat, messengers, email and other channels without worrying about the safety of personal data and internal information.

Possibilities of the Jivo boxed solution

The Jivo solution allows you to host software on your own servers and ensure full control over data when communicating with clients and colleagues.

Tools for building premium customer service, available in the Jivo boxed solution:

Chat platform. For customer support on the company’s website.
Chatbots. To automate responses to standard questions and provide customer consultations outside of working hours.
Integration with any CRM via API.
Mobile SDK. Ready-made code to embed chat into a mobile application without development costs.
Chat archive. The history of correspondence with clients is stored as long as the Jivo account exists
Statistics. Advanced reports to monitor the sales process and customer service level.
Team chats. A convenient tool for communicationusa b2b list  within a team without switching to third-party messengers and applications.
Technical support and personal manager. They will accompany you during the implementation of Jivo and help you solve any issues while using the service.