In the area of ​​increasing customer loyalty, I really like post-sales services. They are especially beneficial for businesses that make multiple purchases. In our case, the purchase is one-time, maximum two-time. But our mission is for the client to be able to build the highest quality housing. That is why we also created post-sales services.

For example, after the shipment of products

We send a demonstration master to the site, who trains the team to work with our units. In addition, we send an employee free of charge who carries out technical supervision at the stage of construction of the first floor. The client receives from us an independent examination of the services provided by the contractor. This way, the person understands that we care about him. After all, the deal has already been made, the products have been received. We no longer have a mercantile interest. It really does not exist: after-sales services are a reflection of our strategy and our values.

Some tips

I would advise all companies to use such post-sales services

It is also useful to use the europe cell phone number list feedback service: ask the client to write a review after receiving the product. If you sell, for example, household appliances, the client can give a review about it almost immediately. In the case of our product, everything is different: we sell building materials, the client will be able to evaluate their quality over the next 10-15 years, and we do not have time to wait for feedback.

That is why we use post-sales services

In our case, they Sales Services work to increase loyalty, and are also the basis for positive reviews of our work in various online review sites.

It describes Sales Services nder sms campaigns inspiring, vivid stories about the customer experience and how the company tried agb directory to improve it. You read and understand: this is how it should be done.