December 2024

5 ways to increase the CTR of a newsletter

There are many ways to increase the CTR of a newsletter. In today’s world where communications and digital marketing strategies are so […]

Combining email marketing and blogging can be one of many effective tools to get the best results in terms of

Nowadays, subscribers are looking for Seek the emotion engaging stories, so you should use storytelling to excite your newsletter readers.

Customer service evaluation is the process that analyzes all interactions in the customer contact process , with the aim of

Understanding each of these challenges makes it possible to strengthen these aspects, to align them with the customer’s journey or

However, customer service is ranked as the second most important attribute (57%) for maintaining loyalty (after price) according to Zendesk’s

It is also necessary to keep in mind that the relationship with the consumer does not end when the product

It is no longer enough for your company to invest in products, technologies and marketing strategies; it is essential that

Customer service software is a technological solution whose function is to manage interactions with customers through what is known as

The customer service center is a department focus on customer satisfaction at all points of contact with your brand. Customer

Unlike in 2019, if customers are asked today what defines a good technical support experience, 60% respond that it depends

According to a study by Accenture , people are reacting to the health crisis caused by COVID-19 in very different